TERMS & CONDITIONS
TERMS OF THE SALE
We accept cash, checks, debit cards, Visa, MasterCard, American Express & Discover. All purchases shall be accompanied by payment in full at the time the materials are picked up or delivered unless an Alta Vista Charge Account has been established. Charge applications available at Sales Office.
RETURNED CHECK CHARGE
All checks returned by the bank will have an additional $35.00 service charge added to the outstanding amount.
Alta Vista strives to bring you the highest quality plant life available at the lowest wholesale price possible. We take great pride in selling only the very best. We guarantee that our nursery stock is true to name and variety. After the product leaves Alta Vista, we cannot control the care and maintenance of the plant life and therefore cannot accept returns or refunds on plant life.
Alta Vista will open credit accounts with established companies and customers if the customer provides sufficient credit information and maintains a suitable payment history. Payments are due within 30 days of Invoice date. Overdue accounts are subject to a 1.5% monthly service charge. Buyer agrees to pay attorney’ fees and court costs for any balances turned over for collections. When crediting an account with a payment, any outstanding service charges may be paid before applying any part of the payment to open invoices.
All prices are FOB Alta Vista and are subject to change without notice. Trade discounts are available based upon sales volume. Please call for details.
DIRECT SHIPS SAVINGS
Alta Vista has the ability to ship truck load orders of various products from hundreds of vendors direct to your job site. This reduces handling costs and enables you to take advantage of our volume discounts that we then pass on to you.
JOINT CHECK AGREEMENTS
We encourage joint check agreements on all commercial projects when items are purchased on an Alta Vista account.
PRELIMINARY LIEN NOTICE
Alta Vista will request information as to the developer, owner, general contractor, sub-contractors, and lender on all job sites where we deliver on credit. Upon request we will issue a material release upon payment of account.
Shortages and damages must be claimed at time of delivery and documented on the delivery form. Claims involving variety or grade must be reported in writing within 10 days of receipt of product. Valid claims will be credited for purchase price of product only.
AFTER-HOUR LOADING – IF LOADING IS REQUIRED AFTER 4:00 pm a fee of $75.00 will be added. To avoid this charge please have your orders placed by 3:00 pm to allow us ample time to load your vehicle before our normal closing time.
Alta Vista will assemble and hold any size order for a period of two weeks. Unless special arrangements are made, the plant material will be returned to open stock after the two week period.
TAGGING OF NURSERY STOCK
Nursery Stock may be personally selected and tagged. When stock is tagged, a 25% deposit will be required to hold for more than 15 days after which stock will be returned to sellable inventory. Tagged items that need to be held more than 30 days require full prepayment to ensure availability. Make sure you let the sales office know what items you have tagged.
Special orders will require a 50% non-refundable deposit.
Fuel Surcharges fluctuate based on the changes in fuel prices incurred by Alta Vista from our vendors and suppliers. We consistently monitor these charges and do everything possible to reduce this charge when possible.